Privacy policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book appointments, or contact us for support.

• Account information (name, email, phone number)
• Professional information (specialty, service areas, credentials)
• Appointment and scheduling data
• Payment and billing information
• Communication preferences

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Process appointments and manage your schedule
• Optimize travel routes and reduce drive time
• Send appointment reminders and notifications
• Process payments and manage billing
• Provide customer support
• Improve our platform and develop new features

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage and backup procedures

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. SMS/Text Messaging

When you opt in to receive SMS text messages from WandrWise, we collect your mobile phone number and your consent to be contacted. We use this information solely to send you transactional messages related to your appointments, such as booking confirmations, reminders, cancellations, and account notifications. You can opt out at any time by replying STOP.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: